Managed Services

What are managed services?

Managed services refer to IT services delivered in a defined manner with a predictable expense. Typically, managed services are provided by a remote monitoring and management (RMM) system that allows an IT solution provider to monitor the health and performance of your IT assets 24/7. RMM means that we can perform proactive maintenance efficiently to stabilize your IT, and respond with rapid remote remediation should things go wrong.

The Stronghold impact

Without Managed Services

  • Reactive solutions and more costly downtime
  • Higher, unpredictable expenses
  • Annual total cost of ownership (TCO) typically 42% and 29% higher than managed PCs and laptops, respectively*
  • *Gartner study

  • Inefficient operations

With Managed Services

  • Proactive solutions and minimized or eliminated downtime
  • Significantly reduced spending and predictable billing for better budgeting
  • In-depth analytics and regular reporting for continued optimization
  • More resources to devote to your core business